Terms of Service

Welcome to SurichVIP.

These Terms of Service govern your access to and use of https://surichvip.shop and your purchase of products through our online store.

By accessing our website or placing an order, you agree to comply with these Terms of Service and applicable law.

If you do not agree with these terms, please do not use our website.

1. About Our Store

SurichVIP operates an online retail store offering women's fashion products, including women's fashion sets, dresses, professional suits, workwear and related apparel.

Our contact information is:

Email: info@surichvip.shop
Phone: +39 550 195 6547
Business Address: VIA UGO FOSCOLO, N. 3, ALTAMURA (BA), Italy
Website: https://surichvip.shop

2. Eligibility

By using our website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are under the age required to enter into contracts in your jurisdiction, you should use the website only with appropriate involvement of a parent or legal guardian.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, measurements and other product information are accurate.

However, colors may appear differently depending on your device, monitor settings and lighting conditions.

Product measurements may also have reasonable manufacturing variations.

We reserve the right to correct obvious errors in product descriptions or pricing where permitted by law.

4. Product Availability

Product availability may change without notice.

If a product becomes unavailable after an order is placed, we will contact the customer and may offer an alternative solution, including cancellation and refund where appropriate.

5. Prices

Product prices are displayed on our website.

Prices may change from time to time.

The applicable price for an order is generally the price displayed at the time the order is submitted, subject to correction of obvious pricing errors and applicable law.

Taxes or other charges may apply depending on the customer's location.

6. Orders

Submitting an order constitutes an offer to purchase the selected products.

An order confirmation may be sent after the order is received.

We reserve the right to refuse or cancel an order where permitted by law, including in circumstances involving suspected fraud, technical errors, product unavailability or obvious pricing errors.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method where appropriate.

7. Payments

Payments are processed through available payment providers and secure payment systems.

Customers must provide accurate payment and billing information.

We do not intentionally request or store complete payment-card information outside the systems of authorized payment providers.

8. Shipping

We currently offer free standard shipping on eligible orders.

The estimated standard delivery time is approximately 15–20 days.

Delivery estimates are not guarantees because shipping may be affected by customs, carriers, weather, holidays and other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Our standard voluntary return period is 30 days from delivery, subject to product eligibility and applicable law.

Mandatory statutory consumer rights remain unaffected.

10. Prohibited Uses

You may not use our website:

• For unlawful purposes.

• To commit fraud or facilitate fraudulent transactions.

• To interfere with website security.

• To introduce malicious code or harmful software.

• To collect information about other users without authorization.

• To infringe intellectual property rights.

• To interfere with the normal operation of the website.

• To engage in conduct that violates applicable law.

11. Intellectual Property

Unless otherwise stated, website content including text, photographs, product descriptions, graphics, logos, designs and other materials is owned by or licensed to SurichVIP or its relevant licensors.

You may not reproduce, distribute, modify, publish or commercially exploit website content without appropriate authorization, except where permitted by law.

12. Customer Reviews and Content

If customers submit reviews, comments, photographs or other content, they remain responsible for ensuring that the content is lawful and does not infringe third-party rights.

By submitting content, you grant us permission to use that content for legitimate store-related purposes where permitted by applicable law.

We may remove content that is unlawful, abusive, misleading, defamatory or otherwise inappropriate.

13. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, security, hosting and other business functions.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for independent third-party services beyond the extent required by applicable law.

14. Disclaimer

To the extent permitted by law, our website and certain website functions are provided on an "as available" basis.

We do not guarantee that the website will always operate without interruption, errors or temporary unavailability.

Nothing in these terms excludes or limits consumer rights or liabilities that cannot legally be excluded or limited.

15. Limitation of Liability

To the maximum extent permitted by applicable law, SurichVIP will not be responsible for indirect or consequential losses arising from use of the website where such liability may lawfully be excluded.

Nothing in these Terms limits liability for matters that cannot legally be limited, including mandatory consumer protections.

16. Changes to These Terms

We may update these Terms of Service from time to time.

Updated terms will be published on https://surichvip.shop.

Your continued use of the website after updated terms are published may constitute acceptance to the extent permitted by applicable law.

17. Governing Law

These Terms are governed by the laws applicable to the business and transaction, subject to mandatory consumer protection laws applicable in the customer's jurisdiction.

Consumers located in jurisdictions that provide mandatory consumer rights may continue to benefit from those protections regardless of any governing-law provision.

18. Contact

For questions concerning these Terms of Service, please contact:

SurichVIP

Email: info@surichvip.shop
Phone: +39 550 195 6547
Business Address: VIA UGO FOSCOLO, N. 3, ALTAMURA (BA), Italy
Website: https://surichvip.shop